Collecting customers’ IČO/DIČ numbers

For Czech Republic or Slovakia-based stores, merchants are required by law to collect IČO numbers from their local direct customers. You can also collect their DIČ numbers. In our Online Store, you can add a mandatory section at checkout so that customers can provide their tax information when placing orders.

Here is how to add this section to your storefront:

  1. From your store admin, go to Settings> Taxes & Invoices.
  2. Scroll down to Settings.
  3. In the Business model settings section, select either the Businesses and direct customers (B2B and B2C) option, Direct customers only (B2C), or Businesses only (B2B).
  4. Click Save.
  5. Enable the Ask for buyers’ tax information at checkout toggle below.


Now your local customers can provide their company name and IČO numbers when placing an order, and they can also provide their DIČ numbers.

Here is how the tax information section will look at checkout:

Business customers from other EU countries will be able to enter their VAT IDS to get the VAT reverse charge, and direct customers will continue with checkout without filling out any tax fields. Customers from non-European countries will not see the tax information section at all.

Tip: Tax information will be saved in the order details in My Sales> Orders for your future reference.

We hope this guide helped you. If you’ve any questions left, please contact our Support Team

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