For Italy-based stores, merchants are required by law to collect fiscal codes (Codice Fiscale) from their local direct customers and VAT IDs (Partita Iva) from their local business customers. In our Online Store, you can add a mandatory section at checkout so that customers can provide their tax information when placing orders.
If you’re using the SDI electronic invoicing system, you can also ask your B2B customers to provide their PEC emails or SDI codes.
Here is how to add this section to your storefront:
- From your store admin, go to Settings> Taxes & Invoices.
- Scroll down to Settings.
- In the Business model settings section, select either the Businesses and direct customers (B2B and B2C) option, Direct customers only (B2C), or Businesses only (B2B).
- Click Save.
- Enable the Ask for buyers’ tax information at checkout toggle below.
- (optional) If you’re using the SDI electronic invoicing system, also enable the Ask for buyers’ certified email (PEC) or SDI code at checkout toggle.
Now your local customers can provide their tax information at checkout. For that, they will need to tick a special box to let you know they request an invoice.
Here is how the tax information section will look at checkout for the “B2B and B2C” model:
Business customers from other EU countries will be able to enter their VAT IDS to get the VAT reverse charge, and direct customers will continue with checkout without filling out any tax fields. Customers from non-European countries will not see the tax information section at all.
Tip: Tax information will be saved in the order details in My Sales> Orders for your future reference.
We hope this guide helped you. If you’ve any questions left, please contact our Support Team.
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