Managing DNS records for your domain

When you register a domain name with Yola, you can manage its DNS records. DNS (Domain Name System) is a set of records that connect the domain name to particular internet resources. After registration, each Yola domain gets a set of our records, which allows connecting the domain to our websites.

You can change your domain’s DNS records any time should it be required, but please note that this can result in your site no longer working. Please be sure you understand the consequences of the changes you are making.

Adding an A record

An A record allows connecting your domain name to a particular IP address on the internet. It can be added as follows:

  1. Go to your My Yola and click on the Domains tab in the top menu bar.


  2. Choose Advanced settings for the domain you would like to edit.


  3. Scroll down to Change your DNS settings and expand the tab.

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  4. Click Add DNS Record.
  5. Select A from the drop-down in the Type column.
  6. Specify the details of your A record:

    - Name
    : The hostname of your A record. If you need to create an A record for your bare domain (example.com), enter it into the Name field. Note that the symbol @ isn’t accepted by our system. Should the record be created for www.example.com add www in the Name field.
    - Value: The destination IP address (for example 144.22.119.133).

  7. Click Update and save the changes to apply them to your domain name.

You can add up to two A records to your custom domain via your Yola account. If you need more than two A records, please submit a request to our Support Team providing the records which should be added and they will assist you with this.

Adding a CNAME record

CNAME record maps an alias domain name (www.example.com) to a canonical domain name (example.com). CNAME records are typically used to create subdomains and point the domain to another provider.

A CNAME record can be added as follows:

  1. Go to your My Yola and click on the Domains tab in the top menu bar.


  2. Choose Advanced settings for the domain you would like to edit.


  3. Scroll down to Change your DNS settings and expand the tab.


  4. Click Add DNS record.
  5. Select CNAME from the drop-down in the Type column.
  6. Specify the details of your CNAME record:

    - Name: The hostname of your CNAME record, for example, www, blog or example.com.
    - Value: The destination of the host. If you’re creating a subdomain for your Yola registered custom domain, enter premiumhosting.yolasite.net.

  7. Click Update and save the changes to apply them to your domain name.

Adding a TXT record

A TXT record is an informational record commonly used for domain ownership verification and email sender policies (for example DMARC policies or SPF records).

A TXT record can be added as follows:

  1. Go to your My Yola and click on the Domains tab in the top menu bar.


  2. Choose Advanced settings for the domain you would like to edit.


  3. Scroll down to Change your DNS settings and expand the tab.



  4. Click Add DNS Record.
  5. Select TXT from the drop-down in the Type column.
  6. Specify the details of your TXT record:

    - Name:
     Hostname of the TXT record. Type in www if you’d like to create a record for www.example.com. If the record should be created for the bare domain name enter example.com
    - Value: Destination of your TXT record. 

  7. Click Update and save the changes to apply them to your domain name.

Please note that you can enter one TXT record for example.com and one for www.example.com. If you need to add numerous TXT records to your domain, please submit a request to our Support Team specifying the records which should be added and they will assist you further.

Adding an SPF record

SPF record is a type of TXT record that helps to strengthen your mailbox security and to identify which mail servers can send emails on behalf of your domain. SPF record also helps to prevent spammers from sending emails on your domain using forged from address.

SPF record can be added to your domain as a TXT record. To do that, please follow the steps for adding a TXT record specifying your bare domain name (example.com) as the record Name and your SPF record (for example v=spf1 include:_spf.hostedemail.com ~all) as the Value.

Adding an MX record

MX record is required for the mailbox that is connected to your domain to work. When a Yola Mail mailbox is created for the domain, our MX record is added automatically. Should you decide to create a mailbox with another provider, you will need to add their MX records to your domain manually.

MX record can be added as follows:

  1. Go to your My Yola and click on the Domains tab in the top menu bar.


  2. Choose Advanced settings for the domain you would like to edit.


  3. Scroll down to Change your DNS settings and expand the tab.


  4. Click on Add DNS Record.
  5. Select MX from the drop-down in the Type column.
  6. Specify the details of your MX record:

    - Value
    : The MX record required by your mailbox provider, for example, aspmx.l.google.com.
    - MX priority: The order in which the record is used, for example, 1 or 10. Each provider has specific MX priorities for each MX record.

  7. Click on Update and save the changes to apply them to your domain name.

All MX records should be added to the bare domain (example.com) so the Name field isn’t available for editing.

Deleting DNS records

A DNS record can be deleted as follows:

  1. Go to your My Yola and click on the Domains tab in the top menu bar.


  2. Choose Advanced settings for the domain you would like to edit.


  3. Scroll down to Change your DNS settings and expand the tab.

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  4. Click on the Delete button. If the domain has a long DNS record, you will need to scroll to the right to have the Delete button displayed.
  5. Click Update and save the changes.

What is TTL?

TTL (Time to Live) is a setting that tells the DNS resolver how long to cache a query before a new request. TTL of a record is assigned automatically and set to 300 seconds (5 minutes). Should you need to set a custom TTL, please provide this information to our Support Team and they will make the change for you.

How long does it take for the record to propagate?

It may take up to 48 hours for DNS changes to propagate worldwide, so please do not worry if, say, your domain does not connect to your external website immediately. Records take time to propagate through the whole internet and this is a completely normal process.

If a record does not propagate in more than 48 hours, please do not hesitate to contact our Support Team, they will be glad to help!

Other useful articles

Changing your name servers

Transferring your domain away from Yola

Setting a primary domain

Purchasing a custom domain

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