Your cache is the location on your computer where web browsers store tiny files each time you visit a site. This helps the website load faster the next time you visit. However, sometimes the browser will load outdated cached files instead of the new files that were updated recently.
Clearing your cache helps you see only the new version of the site. When you get in touch with the support, we may recommend clearing your cache as the first step.
Take a look at how to clear cache in different browsers:
To clear your cache in Chrome, use these instructions:
To clear your cache in Firefox, use these instructions:
- Desktop (Windows and Mac)
To clear your cache in Safari, use these instructions:
- Desktop (Mac)
- Mobile device (iOS)