Managing payment methods

Use the Payment Methods page in the My Yola dashboard to quickly manage your card payments for new and existing subscriptions within your Yola account. On this page, you can update the existing card details, add a new card or remove the card you no longer want to be linked to your Yola account. 

If you'd like to add a new PayPal account, please submit a request to our Support Team via this form and they'll assist you further.

Accessing the Payment Methods page

Go to My Yola dashboard and hover over the Account Settings menu on the Topbar. Choose the Payment Methods option from the dropdown menu.

Adding a new payment method

1. In the My Yola dashboard, click the Account Settings menu on the upper right corner of the Topbar.  
2. Select Payment Methods from the dropdown menu.
3. Click the Add new payment method button.
   
   
4. Fill in the required fields and click the Add New Payment Method button.
   
   
   

Here’s what a newly added payment looks like.

You can also add a new payment method during the checkout process when you are purchasing a new Yola product.

Deleting a payment method

You can delete a stored payment method at any time. To do so, follow these steps:

1. In the My Yola dashboard, hover over the Account Settings menu on the Topbar.  
2. Select Payment Methods from the dropdown menu.
3. Click the trash bin icon in the top right corner of the payment method you want to remove.
   
   
4. You’ll get a notice that this is a permanent action. Click Delete to proceed or Cancel to close the dialog without action.
   

Note: If you delete a payment method that is associated with any auto-renewal products, you will be prompted to either create a new one or, if you have set up additional payment methods, replace it with an existing one. 

We hope this guide helped you. If you’ve any questions left, please contact our Support Team. 

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