Managing taxes

If you need to apply a tax on certain items, you can do this easily by doing the following:
  1. Click Settings > Taxes.
  2. Click Manage Tax Rates.
  3. On the next screen, click Add new tax.
    Applying_a_tax_01__purple_.png
  4. Modify the following settings:
    - Tax name: for example, a certain region, e.g. the UK.
    - Tax applies to subtotal or subtotal and shipping
    - Zone defines by choosing Shipping address or Billing address

  5. You can click Specify rates per zone and enter precise tax rates for each zone.Applying_a_tax_02__purple_.png
  6. To add more rates for each zone, click Add Rate
  7. To remove a zone, click on the trash can icon.
  8. Once you are done customizing taxes, click Enable and Save.

This will now apply a tax only to orders sent to regions you have selected.

Managing tax-exempt customers

Some customers, like wholesalers and nonprofit organizations, can be exempt from taxes. You can mark such buyers as non-taxable. Now they can check out in your store without having tax applied to their order.
 
To exempt a customer from paying taxes in your store, you should mark them as non-taxable in your store admin.
 
To mark customers as tax-exempt:
  1. Go to your Online Store dashboard, then click on the My Sales > Customers link.
  2. Find the customer on the list by name or email and click on the pencil icon to edit the customer’s profile:
    tax-exempt.png
  3. Enable tax-exempt status from the drop-down menu.
  4. Save the changes.
That’s it. When you mark the customer as tax-exempt, they won’t pay any taxes while buying products in your store.
 
You can always change this status in the Tax-exempt column on the Customers page.

 

Other helpful articles

Your Online Store dashboard

Changing currencies in Online Store

Managing EU taxes in Online Store

Customizing Online Store design

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