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Basic actions in Yola Mail

Yola Mail has all the necessary features you need to operate your business email. This tutorial guides you through the basic actions in Yola Mail.

Creating a new message

To start creating a new email, click Compose in the Sidebar on the left side of your screen.

Type or paste the recipient’s email addresses into the To field. 

If you want to add multiple recipients, separate them with a comma. Alternatively, click the "group" icon to activate the Contacts pane on the left side, select one or more addresses from your saved contacts list, and then click the To button at the bottom of the pane.

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You can send a copy of the message to other addresses by clicking the Plus icon. To add a recipient who will receive a copy of the email, click on the Copy option on the list and enter the address in the new field.
You can also send a blind carbon copy of the message to other addresses by clicking Bcc in the dropdown menu and adding their addresses in the Bcc field as described above.

Reply-To sets a different email address that recipients will send replies to when they select reply. Followup-To is useful when posting to mailing lists so that replies are sent to the list address but not to your personal address.

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In the Subject field, enter a subject for your email message.

In the large text area below the Subject line, type the body of your message. 

You can choose the font size and font family and add images, links, and even emoticons. Click the ellipsis icon to see all possible features.

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Before sending an email, you might want to add an attachment to it or check the spelling. You may also want to save the email and send it later. All these options you can find in the topbar above your email. 

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Note: Your attachment will be visible at the right part of your screen under the Options and attachments title.

 When you are finished writing your message, click the blue Send button at the bottom of your screen.

Managing email folders

The system folders (Inbox, Drafts, Spam, Sent, and Trash) are permanent folders that support basic email functions. You cannot add, rename, or remove a system folder, though you can add sub-folders to any of the system folders, as shown in the video below.

You can create a new personalized folder as well. Just don’t pick the parent folder for it, and it will appear at the end of the list below the system folders.

To move multiple messages from one folder to another folder, do the following:

  1. Click the folder that contains the messages you want to move.
  2. Choose the messages that you want to move by selecting a checkbox next to each of the emails.
  3.  Go to More, then Move to.
  4. Choose the folder to which you want to move the files.

Creating signatures

An email signature automatically inserts a standard footer at the bottom of all outgoing email messages.

1. Click Settings > Identities, and then click the account which you're creating a signature for.

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3. Enter your email signature in the Signature text box. 

4. If you primarily send formatted (HTML) messages, you can enable the HTML signature option, which allows you to add formatting to your signature; when the HTML signature is selected, the Signature text box displays a formatting toolbar.

5. Click Save.

To automate signature entry in the message, follow these steps:

  1. Click Settings > Preferences and then click Composing Messages.
  2. In the Signature Options section, choose the option to specify the way you want to display your signature from the Automatically add signature dropdown list:
  • never – Do not display the signature.
  • always – Display the signature on all messages, including new messages, replies, and forwards.
  • new message only – Display the signature in new messages, but not in replies or forwards.
  • replies and forwards only – Display the signature on replies and forwards but not on new messages.

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  1. Click Save.

Enabling auto-reply messages

Auto-reply messages are a great way to let people know that you are away for an extended period of time.  To compose and enable an auto-reply message:

  1. Click Settings > Autoresponder.
  2. Complete the fields in the Autoresponder pane as follows:
  • Click to put a checkmark in the box next to Enabled.
  • In the Interval field, enter the number of days before the same recipient will receive the auto-response message again. If not specified, the interval defaults to one day.
  • Click on the End Date field, and select the date when you want to stop the autoresponse message from being sent.
  • In the Autoresponse Text field, type the message you want to be automatically sent in reply to all incoming email messages.

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  1. Click Save.

Haven’t found the answer to your question? Review our dedicated Yola Mail help center or contact our Support Team

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